COVID-19 Update

Greetings to our amazing Clark Pediatric Dental Group patients and families!

For your peace of mind, we wanted to share some of the COVID-related changes in our office, so you know what to expect at your next visit.

Upon Your Arrival at the Office

A staff member will ask a few questions about the health of the patient and immediate family members and take each person’s temperature. Anyone with a temperature over 99.0 will have to be evaluated by a doctor before entering the office.

For now, we ask that only ONE parent enter the building per family being seen, and no other siblings without appointments come inside. This is to help maintain proper social distancing.

According to Governor Cooper’s updated mask guidelines on May 14, 2021, and the Guilford County indoor mask mandate, effective August 25, 2021, “Everyone, including people who are fully vaccinated will still be required to wear a mask in certain settings such as public transportation, health care settings like hospitals, doctor’s offices and long-term care settings like nursing homes, and certain congregate settings like correctional facilities and homeless shelters.” Any parent that enters the building will be required to wear a face mask that covers the nose and mouth. We also require all children ages three and up to wear a mask to their appointment. Unfortunately, due to shortages of masks, we will be unable to provide a face mask/covering for you. If you come to the appointment without your mask, you will be asked to wait in the car or reschedule

During Your Appointment

One parent, wearing a face mask, may remain with the patient for the duration of the appointment.

We ask you to please continue to give us grace as we attempt to navigate these uncharted waters. Please be patient, we are trying to offer appointments to as many children as possible, as soon as possible, in the safest way possible.

Please confirm and attend your appointment. We have a lot of children that need care, and your appointment is reserved just for your child. If you do not come to your scheduled appointment, another child misses the opportunity to be seen. Unconfirmed appointments may be cancelled, and the appointment time will be given to another child. If you show up to a cancelled appointment, you will be treated as a walk-in. You will have to wait, and we will not be able to guarantee your child will be seen.

We also realize that many of you have been impacted financially during this outbreak, and we remain in-network with most major insurance companies. We also continue to offer financing through Care Credit.

To discuss these payment options, schedule an appointment, or ask us any questions you may have about your next visit, please do not hesitate to contact us at info@clarkpdg.com

We look forward to seeing your beautiful smiles soon!!

Sincerely,
Dr. Clark and the Clark Pediatric Dental Group Team